Cuci7's Commitment to Every Member
These Terms and Conditions are more than just a legal document — they are a testament to our commitment to transparency, fairness, and the protection of your rights as a cuci7 member.
Member Protection Guaranteed
The rights and privacy of every cuci7 member are fully protected. Your personal data is stored with 256-bit SSL encryption and is not shared with any third party without your consent.
Full Transparency
Cuci7 operates with full transparency. All terms relating to deposits, withdrawals, bonuses, and wagering requirements are stated clearly without confusing language.
Fair & Impartial Policy
Every rule we set is to ensure all members are treated equally. There is no discrimination and no favouritism in any decision we make.
License & International Compliance
Cuci7 operates under a valid international licence and adheres to global compliance standards. This ensures our platform operates legally and responsibly.
Regular Updates
Cuci7's Terms and Conditions are reviewed periodically to ensure they remain relevant and current. Members will be informed of any significant changes via email or platform notification.
Support for Enquiries
If you have any questions about these Terms and Conditions, the cuci7 support team is available to assist you 24 hours a day, 7 days a week via live chat.
Contents
1 Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you as the user and cuci7 as the owner and operator of the platform. This document governs your use of the cuci7.pro website, mobile app, and all related services we offer.
By accessing or using the cuci7 platform in any way — whether through a web browser, mobile app, or otherwise — you automatically agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you are advised not to use our platform.
Cuci7 reserves the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms from time to time. Continued use of the platform following any amendment constitutes acceptance of the revised terms.
2 Member Eligibility
To register and use the cuci7 platform, you must meet all of the following eligibility requirements:
- Be at least 18 years old or have reached the legal age of majority under the laws of your local jurisdiction, whichever is higher.
- Have full legal capacity to enter into a binding agreement.
- Not a citizen or resident of any jurisdiction where online gambling is fully prohibited by local law.
- Not currently on a self-exclusion list from any gambling programme.
- Registering solely for personal entertainment and not on behalf of a third party.
Cuci7 reserves the right to request identity verification documents at any time to confirm member eligibility. The KYC (Know Your Customer) verification process is mandatory before your first withdrawal is processed. Any account found to be in breach of eligibility requirements will be suspended immediately.
3 Account Registration
Each individual is only permitted to register one account only at cuci7. Multiple account registrations by the same individual — whether using different names, emails, phone numbers, or device information — are strictly prohibited and may result in the termination of all associated accounts and forfeiture of any existing balances.
During registration, you are required to provide accurate, truthful, and up-to-date information. This includes your full name, date of birth, email address, and active mobile number. cuci7 is not responsible for any losses arising from inaccurate or false information provided by the member.
- Your account password must be kept secure and must not be shared with any party.
- You are solely responsible for all activities that occur under your account.
- Email or phone number verification is required to fully activate your account.
- Inaccurate account information may cause delays in withdrawal processing.
Cuci7 reserves the right to freeze or close any account suspected of fraudulent activity, money laundering, or any activity that violates these Terms, pending further investigation.
4 Deposit & Withdrawal
Cuci7 supports a variety of payment methods including local bank transfers, e-wallets, and popular digital payment methods in Malaysia. All deposits are processed securely using 256-bit SSL encryption.
- Minimum Deposit Limit: RM 30 per deposit transaction.
- Minimum Withdrawal Limit: RM 50 per withdrawal transaction.
- Processing Time: Withdrawals are typically processed within 1–3 business hours; VIP Diamond members enjoy express withdrawals within 5 minutes.
- KYC Verification: Your first withdrawal requires full identity document verification.
- Withdrawal Methods: For security purposes, withdrawals can only be made to the same bank account used for the deposit.
Cuci7 reserves the right to suspend suspicious withdrawals for security review. Any attempt to manipulate the payment system or make deposits using unauthorised methods will result in the immediate freezing of the account.
5 Bonus & Promotions
Cuci7 offers a wide range of bonuses and promotions to members, including welcome bonuses, reload bonuses, cashback, free spins, and special festive promotions. Each bonus is subject to wagering (rollover) requirements clearly stated on the respective promotions page.
- Bonuses are valid for one account per individual, IP address, device, or household only.
- Wagering requirements must be met within the specified time frame; expired bonuses will not be extended.
- Cuci7 reserves the right to forfeit any bonus suspected of being obtained through dishonest means or in breach of promotional terms.
- Withdrawals cannot be made until all bonus wagering requirements have been fully met.
- Bonuses may not be transferred between accounts or directly exchanged for cash.
All promotions are subject to change or cancellation without prior notice. cuci7 reserves the right to void any promotion that is found to be abused or in violation of the intended spirit of the promotion.
6 Game Rules
All games offered at cuci7 use a Random Number Generator (RNG) that has been audited and certified by independent third-party bodies. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including cuci7.
- Results of completed games are final and may not be disputed except in cases of proven technical failure.
- In the event of a technical disruption during gameplay, cuci7 reserves the right to void the affected round and return the wager to the member's account.
- The use of automated software (bots), cheating tools, or any unfair means to gain an advantage in games is strictly prohibited.
- Cuci7 reserves the right to withhold winnings obtained through suspicious means or in violation of game rules while an investigation is conducted.
Members found using strategies or methods that compromise the integrity of gameplay may face action including cancellation of wins, account suspension, and permanent ban from the platform.
7 Account Security
You are solely responsible for keeping your cuci7 account login credentials secure. cuci7 will never ask for your password via email, live chat, or phone. Anyone claiming to be cuci7 staff and requesting your password is a scammer.
- Use a strong, unique password that is not used for any other account.
- Enable two-factor authentication (2FA) for an extra layer of security.
- Do not log in to your cuci7 account over an unsecured public Wi-Fi network.
- Log out of your account after every session, especially on shared devices.
- Report immediately to the support team if you suspect your account has been accessed without authorization.
Cuci7 is not responsible for any losses arising from a member's negligence in safeguarding their login credentials. However, we are committed to promptly investigating any reports of suspicious activity.
8 Inactive Account
An account that shows no login activity or transactions within a period of 12 consecutive months will be classified as an "inactive account." cuci7 reserves the right to impose a monthly management fee on inactive accounts to cover administrative costs.
Before any fee is charged, cuci7 will send a notification to the member's registered email address as a reminder. Members may reactivate their account at any time simply by logging in to the platform. The balance in an inactive account will not be lost, but will be reduced by management fees charged periodically until the balance reaches zero.
9 Account Termination
Members may request account closure at any time by contacting the cuci7 support team. Prior to closure, all related wagering requirements must be fulfilled and any eligible balance may be withdrawn through the standard withdrawal process.
Cuci7 also reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:
- Violating any provision of these Terms and Conditions.
- Engaging in fraudulent activity, money laundering, or any other illegal activity.
- Providing false or misleading registration information.
- Registering multiple accounts.
- Using unauthorized software or methods to gain an unfair advantage.
In cases of account termination due to a breach, cuci7 reserves the right to forfeit all balances including deposits, wins, and bonuses without any refund.
10 Limitation of Liability
Cuci7 provides the online entertainment platform "as is" and makes no guarantees or warranties, express or implied, regarding the continuity, accuracy, or availability of our services.
To the extent permitted by applicable law, cuci7 is not liable for:
- Financial losses incurred as a result of gambling activity on the platform.
- Service disruptions caused by factors beyond our control such as internet outages, server issues, or extraordinary circumstances.
- Losses arising from a member's failure to comply with these Terms and Conditions.
- Unauthorized access to a member's account resulting from the member's own negligence.
Cuci7's maximum liability to any member under any circumstances is limited to the total amount deposited by that member within the 30 days prior to the claim being made.
11 Responsible Gaming
Cuci7 is committed to responsible gaming practices. We believe that online entertainment should be an enjoyable and controlled activity, not a source of stress or financial difficulty.
- Members may set daily, weekly, or monthly deposit limits through their account settings.
- A voluntary cooling-off period is available for members who wish to take a temporary break.
- The self-exclusion programme allows members to restrict their own access to the platform for a set period.
- Cuci7 provides links to professional support resources for problem gambling.
If you feel that your gambling activity is starting to negatively impact your life, please contact our support team or visit the Responsible Gaming us for further assistance and guidance.
12 Amendment of Terms
Cuci7 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on our website.
For material and significant amendments, cuci7 will endeavour to notify members via registered email or in-platform notification at least 7 days before the amendment takes effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms.